DEEVO Matter — Support

Support for the DEEVO Matter iPhone and iPad app

What DEEVO Matter does

DEEVO Matter is a governed decision workspace. Work is organised into Matters, each carrying its own evidence, decision state, actions, and history, so a decision can be traced from the signal that raised it through to a recorded outcome and closure.

Getting started

• Open the app. On iPhone you land on the Decision Inbox; on iPad you get the full Matter workspace.
• Tap Capture to record something new — text, a link, a photo, a scanned document, a file, or a voice note.
• The app may suggest an existing Matter to attach it to. Suggestions are never applied automatically; you confirm by tapping either Link or Create New Matter.
• Your Matters remain on the device and are still there when you reopen the app.

Common questions

Do I need an account or a password?

No. There is no sign-in. Nothing is stored on a server.

Where is my data kept?

On your device only. See the Privacy Policy.

Does it sync between my iPhone and iPad?

Not in this version. Each device keeps its own Matters.

Why is a Matter showing "Decision Blocked" or "Evidence Missing"?

Those are governance states, not errors. A decision cannot be recorded until its required evidence and steps are in place, and closure requires a recorded decision, an action, and a verified outcome, in that order.

Why was I asked for camera, microphone, or speech access?

Only when you use the matching capture type. You can decline and keep using everything else.

The app is in the wrong language.

Settings → Language offers System, English, and Arabic. Arabic renders right-to-left throughout.

How do I remove all my data?

Deleting the app removes everything it stored on that device.

Reporting a problem

Email the address above with what you expected, what happened, and the steps that led to it. Please do not include confidential or personal information in your report.

Privacy

See the DEEVO Matter Privacy Policy.